Built on Trust.
Backed by Expertise.
20+ years of
experience
1 year labor warranty
on all new installs
serving Norfolk &
Bristol Counties
RESIDENTIAL & commercial
Services
proudly powering local homes & BUSINESSES
As a veteran- and family-owned business, we believe craftsmanship and honesty are non-negotiable. With more than two decades of experience, we pair technical expertise with thoughtful service—prioritizing reliability, clear communication, and long-term comfort for every home and business we serve. Our commitment is simple: quality work done right the first time, backed by people who genuinely care.
RELIABILITY, defined
Built on Trust
We show up when we say we will, communicate clearly, and treat your home or business with respect. From the first phone call to the final walkthrough, we prioritize transparency, honest recommendations, and clean, dependable workmanship. You’ll always know what we’re doing, why we’re doing it, and what it costs—no surprises.
01
Craftsmanship that Lasts
We believe quality isn’t just a “nice-to-have”—it’s the only way we work. With over 20 years of hands-on experience, we approach every repair and installation with precision and care. Our technicians use premium materials, industry-best practices, and thoughtful solutions that stand the test of time. If we’re putting our name on it, it’s built to last.
02Supporting Those Who Support Our Communities
Integrity, service, and care guide everything we do. To honor the people who dedicate their lives to others, we proudly offer discounted pricing for military members, veterans, first responders, and seniors. It’s our way of giving back to those who continually give so much.
03
Proof in every job
*****
“I was very impressed with the service of Austin Plumbing. I had an old cast iron pipe that was in need of repair. Jim came down, inspected the pipe and gave me a price for replacing the pipe or possibly digging up near my foundation to connect with the outside sewage pipe. After inspecting, with a camera, the pipe running outside was good. No need to dig. Jim is very honest, his crew are efficient, and they do excellent work. I highly recommend Austin Plumbing. I will definitely recommend you to anyone that needs your service. Thank you for the great work.
~Jacquie A.
*****
“Jim came by same day and fixed up our issue on his first visit. Was told by another company I got a quote from that they would need to rip our wall open and bill me at least a grand. He was able to do it without making a single dent and the price was less than a couple Benjamin’s. Honest, local and reliable. What more do you need? Can’t endorse them enough.”
~Joshua C
*****
“Marc was here early which made it better for me. He is always prompt, professional and patient to answer all of my questions and to explain what needs to be repaired or replaced. Jim in the office dispatched my call quickly. Great team!”
~ Diana M.
*****
“I have had Austin Plumbing and Heating at my house several times since moving in. They’ve been reliable, quick, honest, and just easy to work with it! So far they’ve been here to help with replacing a water valve, fixing a broken PVC pipe from the laundry, and hooking up the new water line to a new refrigerator. They’ve provided quotes up front with multiple avenues, to ensure that I pick the right solution for my needs. They’ve also explained everything thoroughly, and have done nothing but a clean job! I would 100% recommend their services to anyone.”
~ Jessica Y.
Our Services
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Plumbing You Can Count On
From minor repairs to full system installations, we provide reliable plumbing solutions for homes and businesses of every size. Our licensed and insured team works with trusted brands to ensure durability, efficiency, and long-term performance. As a family- and veteran-owned company, your comfort always comes first—backed by personal service and a 1-year labor warranty on new installations.
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Trusted Heating for Every Season
From routine service to full system installations, we keep homes and businesses warm all winter long. With more than 20 years of experience, our certified team installs and repairs boilers, mini-splits, gas lines, and complete HVAC systems. We offer competitive pricing, same-day response on calls, and a 1-year labor warranty on new installations—plus exclusive discounts for military, veterans, first responders, and seniors. Count on us for dependable comfort when it matters most.
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Cleaner, Safer Water for Your Home
Today’s water supply often contains physical particles, chemicals, and hard-water minerals that can affect your health and damage plumbing systems. That’s why we proudly install Honest Water Filters — the most advanced whole-home filtration systems on the market. Compact, efficient, and NSF-certified, these systems dramatically reduce contaminants while protecting pipes, fixtures, and appliances. Our team will help you choose the right system and install it with care so you can enjoy cleaner, healthier water throughout your home.
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Fast, Affordable Water Heater Replacement
Losing hot water is stressful — we make fixing it simple. Our licensed, local team provides fast water heater installations, replacements, and repairs, with same-day service available during business hours. We install high-efficiency systems built to last, backed by transparent pricing and a 1-year labor warranty on new installs.
You’re in the right place
Getting started is easy. Just fill out the form below to tell us about your project or repair needs, and we’ll follow up with a free quote. Our licensed experts are here to provide honest recommendations, transparent pricing, and quick scheduling. Your solution begins right here.
