Built on Service. Powered by Integrity.
We believe in honest work, strong values, and standing behind everything we do. At Austin Plumbing & Heating, our word matters, our craftsmanship shows, and our customers always come first.
About Austin Plumbing & Heating
At Austin Plumbing & Heating, we believe that doing the job right — and doing right by people — still matters. Founded in 2020, our company was built on old-school values: honesty, hard work, accountability, and respect for every home and business we step into.
Owner Jim Austin, a proud veteran and master plumber, built Austin Plumbing with the same principles that guided his service to this country. To Jim, plumbing and heating isn’t just a trade — it’s a responsibility. A responsibility to show up on time, do the work correctly, stand behind it, and treat every customer with integrity. That mindset is at the heart of everything we do.
We’re proud to be a veteran-owned and operated business, and we proudly offer veteran and senior discounts as a small way to give back to those who have given so much. Our team believes in earning trust the old-fashioned way: through quality workmanship, clear communication, and follow-through. That’s why we stand behind our work with a one-year guarantee — because when we say we’ll take care of something, we mean it.
From plumbing repairs and heating installations to full system upgrades and remodels, Austin Plumbing & Heating serves homeowners and businesses throughout Norfolk and Bristol County with care, precision, and pride. Whether it’s a simple fix or a major project, you can expect honest recommendations, dependable service, and work done right the first time.
At the end of the day, we’re not just here to fix pipes — we’re here to earn your trust and be the team you call for years to come.